Your phone, answered. Always.
An AI receptionist that picks up every call, qualifies the caller, and books the right next step, whether that's an appointment, a callback, or a transfer to you.
Veteran-founded. Based in York, Pennsylvania.
One AI, tuned to your business, running around the clock.
Answers every call
Around the clock, including overflow during business hours. No voicemail, no hold music, no missed opportunity.
Identifies why they're calling
Sales, service, parts, billing, urgency. The AI asks the right qualifying questions before anything else.
Books the next step
Into your calendar, your scheduling software, or a callback list, whatever you use.
Flags and routes the urgent ones
Urgent calls transfer to you live while the caller's still on the line; everything else lands in an emailed summary after the call.
Logs every call
Full transcripts, searchable, in a simple dashboard. Review your day in a few minutes.
Transparent to callers
Every caller is told it's an AI up front. Trust builds faster than pretending.
Built for small businesses that...
Get more calls than they can answer
Phones ring while you're mid-job. We pick up the ones you can't.
Lose business after hours
Most customers won't call back if they hit voicemail. Yours won't have to.
Have an owner-operator bottleneck
You're the one answering, quoting, scheduling. The AI takes the first pass.
Want to scale without hiring
A receptionist runs $40K+ a year. This is a fraction of that, and it doesn't call in sick.
Are tired of generic answering services
The ones that just take messages aren't booking you revenue. Ours does.
One product, tuned to your business.
If your phone rings with calls, quotes, and follow-ups, the receptionist fits — whatever you do. We tune the script to your services and the way you talk to customers.
Everything set up and tuned for your business.
Dedicated phone number
Or call-forwarded from your existing line. Your choice.
Custom voice and script
Tailored to your business, your tone, your services.
Calendar integration
Google Calendar, Cal.com, and your scheduling software via API.
Urgent calls transferred to you
Urgent and high-value calls transfer straight to you, live, so you never miss the one that matters.
Daily summary
A single email every morning with everything that happened overnight.
Full transcripts
Every call, searchable, in a simple dashboard.
A real call, summarized from the log.
One call handled by a live client's receptionist. Anonymized — no caller name, number, or address. Summarized from the call log rather than quoted, so nothing here is invented.
One setup fee, then a flat monthly.
No per-minute billing. Custom automation is scoped per project. Pre-launch pricing locked in for early clients.
- Custom-tuned AI receptionist that answers your calls
- Qualifies every caller and flags the urgent ones
- Transfers urgent calls straight to you
- Summary and full transcript emailed after every call
- Up to 300 calls a month
- Everything in Core
- Books appointments into your calendar (Cal.com or Google)
- Up to 750 calls a month
- Ongoing tuning as your business changes
- Everything in Growth
- Multiple phone lines or locations
- Up to 2,000 calls a month, with higher volume scoped to your operation
- Priority support and monthly optimization
- First access to new capabilities as we ship them
Every call is logged and every transcript is yours to review. You see exactly what it said and can change how it handles anything.
Get a website built with your receptionist — and the $1,500 setup fee is waived.
When you sign up for both a Vertex Ops website and an AI receptionist together, the $1,500 receptionist setup fee is waived entirely. You get a professionally built site and a fully configured AI receptionist for just the flat monthly rates.
- AI receptionist — fully configured, $1,500 setup fee waived
- Custom website built and launched
- Both running together from day one
The stuff we get asked most.
Will my customers know it's AI?
Yes. We tell them up front. Transparency builds trust faster than pretending.
What if it gets something wrong?
Every call is logged with a full transcript. You review the activity, especially early on, and we tune the prompts as we learn your business. You see exactly what it said and stay in control.
Does it work with my software?
Today we book into Cal.com and Google Calendar, and we can connect most other tools through their API. Deeper native integrations are something we build as demand warrants.
What about emergency calls?
Routed straight to your on-call person based on rules you set.
What does setup involve?
Discovery, a build configured for how your business runs, then a soft launch you review call by call before it goes fully live.
Tell us what's eating your week.
We get back to you to set up a short call.
A short call to learn your setup. Where are you losing time or money?
We build and launch it. Discovery, build, soft launch, live.