Your phone, answered. Always.
An AI receptionist that picks up every call, qualifies the caller, and books the right next step, whether that's an appointment, a callback, or a transfer to you.
Veteran-founded. Based in York, Pennsylvania.
A real call, handled by a live client's receptionist. Anonymized (no caller name, number, or address) and summarized from the call log rather than quoted, so nothing here is invented.
Every call answered, qualified, and logged.
Answers every call
Around the clock, including overflow during business hours. No voicemail, no hold music, no missed opportunity. Runs on a dedicated number, or call-forwarded from the line you already use.
Identifies why they're calling
Sales, service, parts, billing, urgency. The AI asks the right qualifying questions before anything else, in a voice and script tuned to your services and the way you talk to customers.
Books the next step
Into your calendar, your scheduling software, or a callback list, whatever you use. Connects to Google Calendar, Cal.com, and other scheduling tools via API.
Flags and routes the urgent ones
Urgent and high-value calls transfer straight to you, live, while the caller is still on the line, so you never miss the one that matters. Everything else lands in an emailed summary after the call.
Logs every call
Full transcripts, searchable, in a simple dashboard, plus a single email every morning with everything that happened overnight. Review your day in a few minutes.
Transparent to callers
Every caller is told it's an AI up front. Trust builds faster than pretending.
Built for small businesses that…
Get more calls than they can answer
Phones ring while you're mid-job. We pick up the ones you can't.
Lose business after hours
Most customers won't call back if they hit voicemail. Yours won't have to.
Have an owner-operator bottleneck
You're the one answering, quoting, scheduling. The AI takes the first pass.
Want to scale without hiring
A receptionist runs $40K+ a year. This is a fraction of that, and it doesn't call in sick.
Are tired of generic answering services
The ones that just take messages aren't booking you revenue. Ours does.
The industry matters less than the phone. If yours rings with calls, quotes, and follow-ups, it fits: equipment sales and repair, home and field services, real estate, recurring service, local offices, anything call-driven. We tune the script to your services and the way you talk to customers.
One plan, priced by how much you answer.
One setup fee, then a flat monthly that scales with your call volume, not per-minute billing. Multiple locations or extra integrations are quoted on a call. Pre-launch pricing locked in for early clients.
- Everything the Core plan does
- Scoped to the volume you actually have
- For seasonal, part-time, or single-line operations
- Fewer calls make each missed one matter more
- Custom-tuned AI receptionist that answers your calls
- Qualifies every caller and flags the urgent ones
- Transfers urgent calls straight to you
- Summary and full transcript emailed after every call
- Up to 300 calls a month
- Everything in Core
- Call volume past what the estimator covers
- Multiple locations or phone lines
- Additional integrations: CRM, calendar systems, other tools
Every call is logged and every transcript is yours to review. You see exactly what it said and can change how it handles anything.
Get a website built with your receptionist, and the $750 setup fee is waived.
When you sign up for both a Vertex Ops website and an AI receptionist together, the $750 receptionist setup fee is waived entirely. You get a professionally built site and a fully configured AI receptionist for just the flat monthly rates.
- AI receptionist, fully configured, $750 setup fee waived
- Custom website built and launched
- Both running together from day one
The stuff we get asked most.
Will my customers know it's AI?
Yes. We tell them up front. Transparency builds trust faster than pretending.
What if it gets something wrong?
Every call is logged with a full transcript. You review the activity, especially early on, and we tune the prompts as we learn your business. You see exactly what it said and stay in control.
Does it work with my software?
Today we book into Cal.com and Google Calendar, and we can connect most other tools through their API. Deeper native integrations are something we build as demand warrants.
What about emergency calls?
Routed straight to your on-call person based on rules you set.
What does setup involve?
Discovery, a build configured for how your business runs, then a soft launch you review call by call before it goes fully live.
Tell us what's eating your week.
We get back to you to set up a short call.
A short call to learn your setup. Where are you losing time or money?
We build and launch it. Discovery, build, soft launch, live.